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A consultation to establish a consumer body for Scotland

A consultation to establish a consumer body for Scotland

Wednesday, July 4, 2018

ISBN: 9781788519328

The purpose of this consultation is to gather views from stakeholders on the proposed powers and functions of a new consumer body, called Consumer Scotland.

Executive Summary

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Evidence has shown that, in specific markets, Scottish consumers behave differently and have different needs from consumers in the rest of the UK. The reasons for this have not yet been fully analysed or understood as there is not, currently, a rigorous on-going assessment of Scottish consumer harm. There is no dedicated mechanism delivering improved, targeted outcomes for Scottish consumers.

 

This consultation is seeking to gather views on the proposals for a new consumer body, called Consumer Scotland. This will be an investigatory body, tasked with carrying out a strategic review of consumer welfare to identify areas of harm that require in-depth inquiry to identify causes and recommend solutions.